Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
How long does it take to obtain an operators licence
Dependant on the newspaper we can submit your application within 48 hours once we have all the relevant information. The central licensing unit at Leeds can take anywhere from a matter of days to a number of weeks to process your application. This timeline is dependant on the value of information you give us and we submit, so be honest and open about your previous history and this should be smooth sailing.
What do you need to complete an audit?
We will need to see all your maintenance records, defect reports, and tachograph data as a starting point. Training records, and company history play a big part in what comes next.
I have received a DVSA Desk Based assessment what do I do?
Call us before you submit any response to DVSA or the Traffic Commissioner. We can guide you in making sure the response is factually correct and includes all the relevant data.
DVSA want to visit me what should I do?
Give us a call, we can attempt to complete an overview of your operation before they visit and advise you on the types of things they will go through on the day. Getting it wrong on the day could mean you are called to a public inquiry in front of the Traffic Commissioner and could jeopardize your operators licence
I have been called to Public Inquiry by the Traffic Commissioner what does this mean?
There are various reasons why you are being called to an inquiry, it may be because of issues in maintenance procedures and controls or the drivers hours rules, or even to determine if you are the right person to hold an operator’s licence. Either way the Traffic Commissioner might take evidence from the Driver and Vehicle Standards Agency so it is important that you are given your opportunity to understand the evidence they are going to give and have representation to ensure that valid information is either challenged or brought to the front.
Initially our aim is to understand why you have been called to the inquiry, by meeting with you we can learn more about your business and how we can help you meet the requirements of the Traffic Commissioner on the day of the inquiry. With our hands on approach you will have the peace of mind to know we are doing the best to protect your business and your future compliance. If you need representation we can help you find the right fit
Do I need an operators licence?
If you operating vehicles above 3.5 tonne for commercial reasons then you probably need an operator’s licence, however there are some exemptions make sure you know exactly where you stand.
What type of operator licence do you need, restricted, standard national or standard international, PSV or HGV?
If you are moving goods in connection with your own trade, then you probably need a restricted licence, otherwise if it’s for hire and reward you will need a Standard National or International licences for movement of a third parties goods.
Either way you will be required to submit a detailed application and comply with the Goods Vehicles (Licensing of Operators) Act 1995. So Feel free to call one of our advisers for free friendly advice and make sure your application is submitted in quickest possible way and effectively as possible
Promotional offer
Don't miss out on the chance to save while enjoying the quality and service you love. Keep an eye on this space for the latest updates and grab these amazing deals while they last!